Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected through our websites, services, and other offerings (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information only as necessary to provide estate due diligence and asset discovery services:

Information Provided by Clients or Executors

• Name, contact information (email, phone, mailing address)
• Estate-related documents (e.g., death certificates, executor details)
• Payment information (processed securely via third-party providers)

Information Collected Automatically

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, features used, engagement with our Services)

Third-Party Information

• Information received from financial institutions or other authorized sources strictly for estate searches.

3. How We Use Your Information

We use personal information only to deliver our estate services and related operations, including:

• Notifying financial institutions of an estate and confirming account status
• Preparing defensible estate search reports ("Estate Asset Profiles")
• Managing accounts, payments, and client communications
• Improving our Services and maintaining security
• Complying with legal obligations

We do not sell personal information or use estate data for unrelated marketing purposes.

4. How We Share Information

Personal information may be shared only as necessary to deliver our Services:

• Financial Institutions: To confirm account status or respond to notifications
• Service Providers: Vendors assisting with hosting, data processing, or payment processing
• Legal Obligations: If required by law, court order, or to protect rights and safety

We never share estate information for marketing or advertising purposes.

5. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of information no longer needed for service delivery
• Restrict processing or withdraw consent for future processing

To exercise any of these rights, contact us at: privacy@missingwealth.com.

6. Security

We implement administrative, technical, and physical safeguards to protect your personal and estate data. While no system can guarantee complete security, we take reasonable steps to prevent unauthorized access, use, or disclosure.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide estate due diligence services
• Maintain legally required records
• Support defensible documentation and due diligence reporting

8. International Data Transfers

Personal information may be collected, used, processed, or stored in jurisdictions outside of your province, state, or country of residence, including Canada and the United States.

As a result, your information may be accessible to courts, law enforcement, and regulatory authorities in those jurisdictions in accordance with their laws.

Missingwealth may transfer personal information across borders to:

• Provide estate search and notification services
• Communicate with financial institutions and third parties located in different jurisdictions
• Use trusted third-party service providers for hosting, infrastructure, data processing, and payment processing

We take reasonable steps to ensure that personal information receives an appropriate level of protection in the jurisdictions in which it is processed, including through contractual safeguards and limiting access to authorized parties.

By using our Services or providing personal information, you consent to the transfer, processing, and storage of your information in jurisdictions outside your place of residence, including the United States.

9. Children

Our Services are intended for adults managing estates. We do not knowingly collect personal information from individuals under 18.

10. California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Access & Portability: Request disclosure and a copy of your personal information.
• Deletion: Request deletion, subject to legal obligations or necessary estate processing.
• Opt-Out of Sale: Missingwealth does not sell personal information.
• Non-Discrimination: Exercising rights will not affect services.

Submit requests via privacy@missingwealth.com or mail to: 6D - 7398 Yonge St Unit #2237, Thornhill, ON L4J 8J2, Canada. Verification may be required.

11. Canadian Residents (PIPEDA & Provincial Laws)

For users in Canada:

• Access & Correction: Request access or correction of your personal information.
• Purpose Limitation: Information is collected, used, or disclosed only for estate services.
• Consent & Withdrawal: Withdraw consent for future processing, subject to obligations.
• Safeguards: Data is protected with administrative, technical, and physical safeguards.
• Retention: Information is retained only as necessary for services and compliance.

Requests may be submitted via privacy@missingwealth.com or mail to: 6D - 7398 Yonge St Unit #2237, Thornhill, ON L4J 8J2, Canada. Verification may be required.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via our website or email. Continued use of our Services constitutes acceptance of the updated policy.

13. Contact Us

Questions or requests regarding this Privacy Policy or your privacy rights:

Email: privacy@missingwealth.com

Mail: